ORDER TRACKING
Enter below information to check the status of your order:
- Order Number: #(xxxxxx)
- or Tracking Number
Tracking FAQ
Item
When will I receive my order?
At Merzap, we prioritize processing and delivering your order as quickly as possible.
- United States: Orders are typically delivered within 7 to 22 business days.
(Delivery times may vary due to unforeseen postal service delays.)
For more detailed shipping information, visit our Shipping and Delivery page
Once your order is shipped, you will receive an email containing tracking details. If you do not see this email, please check your spam or junk folder.
My tracking number doesn’t work
Tracking updates usually appear 48 to 96 hours after the tracking number has been issued. This delay happens because shipments must first be processed at a local facility before tracking begins.
Some carriers may take longer to update tracking, particularly for products such as t-shirts, posters, canvas prints, or mugs.
Why is my order tracking not moving?
If your tracking information is not updating, please do not worry. During peak periods, certain packages may not have real-time tracking updates but are still in transit within the estimated delivery timeframe.
Common reasons for tracking delays include:
- Weather-related disruptions
- Customs clearance processes
- Shipping carrier congestion
If your tracking has not updated for 10-15 days, feel free to contact Us ,and we will assist you as soon as possible.
